ADNETS - Support Center

"At ADNETS we understand the setbacks caused by network trouble. Because of this
knowledge, we go to great lengths to ensure we are providing our customers with top tier
support solutions that can meet the demands of day to day business."

If you would like to submit a new support ticket please click the box above and login where prompted. You will then
be redirected to the 'Submit a support ticket' area.

If you have already submitted a ticket and you would like to check the status or add updates please click the box above
to login then simply enter your tracking ID number. Your tracking number was provided in the original confirmation
email you were sent. If you have misplaced your ID or need a reminder click the 'Forgot tracking id' link.

If your issue is an emergency please submit a new support ticket and call our Montesano office @ 360.249.6959.

With our webmail access you can login and check your email from anywhere in the world. If you would prefer to use
Outlook or an alternate desktop solution please take a moment to view our mail client configuration guides.

Within your cPanel or H-sphere areas you have access to view & edit your uploaded websites files, view analytical
traffic statistics, install free add-ons such as Joomla 1.5, Wordpress, and more.

Please note that many of the options available within the admin panels are irreversible and can damage your website.
It is highly recommended that you only make changes if you are aware of the possible consiquences.

We guarantee all repair work preformed by ADNETS for 3 days after the work is completed. This means if you
requested a specific service to be done and it was not performed to your satisifaction we will correct the issue (within
our standard repair procedures) at no additional cost to you. Our number one goal is customer satisfaction and we
always strive to go the extra mile for our customers. However, our guarantee only covers the original documented
issues described by you and only covers the performed by ADNETS. We reserve the right to determine if issues are a
result of work we provided, unforseen hardware failures, or are customer induced.

To view the full ADNETS disclaimer please click here.